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Open Your Account With Clear Data Terms

138saga keeps your account profile, Live Dealer Lobby activity, and DANA, OVO, GoPay, or QRIS wallet records under one Privacy Policy, so you know what data we collect…

Account data explainedDANA OVO GoPay QRISCookie choicesSupport 10:00-23:00 WIB

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Explore 138saga Privacy Terms Before Joining

138saga Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy sets out what we collect, why we collect it, and how long we keep it when you create an account, enter the lobby, contact support, or move funds through DANA, OVO, GoPay, and QRIS. We collect details such as your name, phone number,

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login time, IP address, device type, cookie status, wallet receipt data, and account verification files when those steps are needed for security, payment matching, or service support. We do not sell your personal data as part of our service. Access rules, account eligibility, and any verification
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step depend on local law, and our service is available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Check Your Privacy Contact Paths

Privacy questions should reach the right desk quickly, not sit inside a general inbox. We separate account help from data requests, so you can ask about correction, access, deletion review, cookie settings…

Live Chat Use live chat from the account menu between 10:00 and 23:00 WIB. Tell us your request is about privacy, and we will route it to the team handling account data changes.

WhatsApp Help Message our WhatsApp support line from the phone number linked to your account. For safety, we confirm your account ID and recent DANA, OVO, GoPay, or QRIS reference before discussing personal data.

Email Request Send privacy requests by email if you need a written trail. Include your account ID, the data field you want checked, and whether the request concerns login, payment, cookie, or profile data.

PRIVACY TRUST

Browse Your Data Controls Safely

Clear controls make your account easier to manage and safer to return to. We use privacy settings, login checks, receipt matching, and limited staff access to reduce unnecessary exposure of your personal…

Account Profile

Your profile may include your name, phone number, username, password status, and language choice. We use these details to identify your account, support login recovery, and send account-related service messages.

Wallet Records

DANA, OVO, GoPay, and QRIS receipts help us match deposits and withdrawals to the correct account. We record reference codes, time stamps, and status values, not your full wallet balance.

Cookie Choices

Cookies help keep your session active and remember basic site preferences. On Android Chrome, open Settings > Site settings > Third-party cookies to adjust browser storage used during your lobby session.

Device Security

We may log device model, browser version, IP address, and failed login attempts. These signals help us spot unusual access, such as repeated password trials from a device you do not use.

Retention Period

We keep account and wallet records while your account stays active and for a reasonable period after closure when security, dispute handling, or legal duties require it. Unneeded data is removed or anonymised.

Data Changes

You can ask us to correct profile fields that are wrong or outdated. For phone number, name, or wallet-related changes, we request added checks before updating data tied to payments.

Discover Privacy Answers Before You Join

This section answers privacy questions we receive before and after account opening. Use it to understand what data we collect, how wallet receipts are handled, how cookies work, and how you can ask us to change or remove details. If your case involves payment matching or account access, contact support first so we can verify you safely.

We collect data needed to open and protect your account, such as name, phone number, login records, device details, IP address, cookie status, and payment references from DANA, OVO, GoPay, or QRIS.

Receipt data helps us match each wallet movement to the correct account and resolve payment questions. We use reference codes, time stamps, amount status, and channel name for checking, not your full wallet activity.

Yes. Contact live chat, WhatsApp, or email with your account ID and the field that needs correction. Sensitive updates, such as phone number or wallet-related details, require extra verification before changes are made.

Cookies keep your session active, remember simple preferences, and help us detect unusual access. You can clear or block cookies in your browser settings, but some account functions may ask you to log in again.

Access is limited to staff who need the data for support, security checks, payment matching, or legal duties. We do not give broad internal access to personal data, and sensitive requests are checked first.

Send a request through email or live chat and state that it concerns account closure and privacy handling. We review security, payment, dispute, and legal needs before deleting, anonymising, or retaining required records.

Yes. Account access, eligibility, and related data processing depend on local law, and our service is available only where local law permits. If a region restricts access, we may limit account activity.

Open Your Account With Clear Data Terms

Check Your Privacy Contact Paths

Browse Your Data Controls Safely

Account Profile

Wallet Records

Cookie Choices

Device Security

Retention Period

Data Changes

Discover Privacy Answers Before You Join

01 What personal data does 138saga collect?

02 Why do you keep my DANA, OVO, GoPay, or QRIS receipt?

03 Can I ask 138saga to correct my account data?

04 How do cookies affect my privacy on this site?

05 Who can see my account and payment data?

06 How do I request deletion or closure-related privacy handling?

07 Does access depend on Indonesian local law?

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